In fulfillment of the periodical paper assignment, I have chosen a recent story concerning Apple Computer Inc. as the topic for the first paper. Summary of Situation: After setting off a storm of consumer complaints earlier this week, Apple Computer Inc tried to make amends Friday by reversing a retroactive price increase for a small number of customers who had pre-ordered its new top-of-the-line G4 PowerMacs. Earlier this week, Apple said it was unable to …showed first 75 words of 526 total…

…showed last 75 words of 526 total…for the other lines does not make much ethical or business sense at all. In fact, maybe Apple could drop the price on the 500 MHz G4, as a courtesy for the delay in the product. Perhaps this type of strategy wouldn't be best for the bottom dollar at the company, but the publicity and word-of-mouth support for the company would foster trust, confidence, and growth, which, by their very definition, will lead to increased revenues.