Introduction The analysis of this case study examines the situation Dales is faced with in relation to Learning & Development (L&D). The theories and strategies that focused on are the concepts of Learning Organisation (LO), the role of training in bringing and change and how to evaluate subsequent change and performance. Through LO strategy Dales is changing from bureaucratic, Mechanistic organisation to an Organic approach by being flexible, innovative and focusing …showed first 75 words of 3439 total…

…showed last 75 words of 3439 total…the change process at Dales has lead to additional demands being placed on employees, thus explains the resistance as does a move to a quality enhancement strategy requiring employees to adopt a different cultural set and rethink their roles (Garavan, 1991). The arguments presented thus far, are consistent with external integration conceiving HRD in contributing to strategic planning and responding to it. This is relevant for Dales HRD function promoting a move towards a learning organisation.