Conflict Management in the Workplace
Title: Conflict Management in the Workplace
Category: /Business & Economy/Management
Details: Words: 1343 | Pages: 5 (approximately 235 words/page)
Conflict Management in the Workplace
Category: /Business & Economy/Management
Details: Words: 1343 | Pages: 5 (approximately 235 words/page)
Introduction
<Tab/>Conflict management in the workplace is an issue that every leader, manager, or employee has to deal with at one time or another.
The basics of conflict management include improving communication, teamwork, and a systematic approach to solving the disagreement. This paper explores various techniques that can be utilized to manage conflict in the workplace.
Workplace Conflict Management
Conflict is defined by Hellriegel, Slocum and Woodman as "the process
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Cottringer, William. "Conflict Management." Executive Excellence
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Hellriegel, Don, John W. Slocum, Jr. and Richard W. Woodman.
Organizational Behavior, 8th Edition. Cincinnati, OH: South-Western College Publishing, 1998.
Yandrick, Rudy M. "Integrating Behavioral Strategies: A Solution to
Workplace Problems." Competere Consulting Group. Available at: <http://www.competere.com/rudyarticle.html>. Retrieved May 22, 2003.