Abstract The process of identifying and resolving conflict is researched and documented. The topics researched were what conflict is, its causes, how it is managed, and how it impacts the workplace. Not all conflict is negative. Conflict can be positive if resolved properly. The ideas or suggestions derived from conflict resolution can lead to creating new and productive processes. Conflict Resolution in the Workplace What is conflict? According to the New Riverside University Dictionary, Webster …showed first 75 words of 2639 total…

…showed last 75 words of 2639 total…Building Research & Information, 32(6), 510-528. Retrieved June 8, 2006, from EBSCOhost database. Jones T.E., (2000). Have A Plan To Quell Conflict Or Be Ready To Lose Your Best. Business Journal Serving Fresno & the Central San Joaquin Valley, pp 5, 9. Retrieved June 8, 2006, from EBSCOhost database. I'm Sensing Some Hostility. (2000, December). Works Management, 53(12), 42, 3p. Retrieved from Business Source Complete database. Fazzi, C., (2005). Conflict Resolution in a Dysfunctional Team Environment. Dispute Resolution <Tab/>Journal, 60(3).