Increasingly, corporations are recognizing the strategic role of the operations function. These organizations are discovering that a focus on customer needs is effective only if the operations function is designed and managed to meet those needs. From acquiring raw materials to fabricating parts, to assembling products, to customer delivery, a total systems perspective can enable us, in the ideal, to fashion an operations function like the inner workings of a finely tuned machine. That operation …showed first 75 words of 889 total…

…showed last 75 words of 889 total…instance, if a company were to have the ability to promise actual delivery dates for each order before the buyer hits the buy button, and live up to that promise, ERP and e-commerce have to be one seamless continuum. So let us not presume that we have seen the sun set on the ERP horizon; on the other hand, we are actually on the threshold of another ERP boom. It just might be called e-ERP!