1.0 Introduction Organisational change is no longer an option but a necessity. Today's business environment produces change in the workplace more suddenly and frequently than ever before. According to Bolman and Deal (1997), organisations everywhere are struggling to cope with a shrinking planet and global economy. The key to the individual and organisational survival is the ability to adapt to changing work conditions. Change will be ever present thus understanding of human factors is needed along with …showed first 75 words of 3701 total…

…showed last 75 words of 3701 total…Inc., New Jersey Stoner, A.F. & Freeman, R.E. (1989), Management, 4th edition, Prentice-Hall of India, New Delhi Taylor, B., (1994), Successful Change Strategies, Simon & Schuster international Group, Hertfordshire Wright, P.L. & Robbins, S.P. (1987), Organizational Theory, Prentice-Hall Inc., New Jersey Boyett, J.H. & Boyett, J.T., (2004), Seven Tips for Managing Organizational Change, Boyett & Associates Appendix I GSM Current Organisation Structure Appendix II GSM Recommended Organisation Structure