Mediation is defined as an intervention to settle a dispute: the intervention by a third party between two sides in a dispute in an attempt to help them reach an agreement (www.msn.com). Arbitration is defined as the process for resolution of disputes: the process of resolving disputes between people or groups by referring them to a third party, either agreed on by them or provided by law, who makes a judgment (www.msn.…showed first 75 words of 940 total…

…showed last 75 words of 940 total…Arbitration is still the main tool in keeping cases out of the courts, but specific organizations such as the EEOC have the ability to interfere and protect the employee. After reading the article and reviewing the background information, this does not end arbitration as a means of keeping employment disputes out of the courts. References: http://encarta.msn.com/encnet/features/dictionary/dictionaryhome.aspx Hoffman, Mark A, Arbitration dealt a blow. Business Insurance; Chicago; Jan 21, 2002;