New discovery of management skills In order to perform the functions of management and to assume multiple roles, managers must be skilled. Robert Katz identified three managerial skills that are essential to successful management: technical, human, and conceptual.1 Technical skill involves process or technique knowledge and proficiency. Managers use the processes, techniques and tools of a specific area. Human skill involves the ability to interact effectively with people. Managers interact and cooperate with employees. Conceptual …showed first 75 words of 816 total…

…showed last 75 words of 816 total…of evolution will be broad and fast: Instant messaging can create business efficiencies by enabling employees, customers, and partners to instantly coordinate schedules, get quick answers, and determine the whereabouts of team members. Instant messaging (IM) will rapidly evolve into a complex but highly functional business tool to improve productivity, collaboration, and communication efficiencies. IT groups must counter1 unauthorized IM use by offering secure, stable, and scalable private IM networks within the next two years.