Rustic Gifts, Inc. (Rustic Gifts) is a popular gift shop in Maine, accommodating local, national and international tourists. The product offerings at the store are quite popular, to the point that many customers have requested the opportunity to order items over the phone or via a website for items they would like to share or purchase again for future use. As these requests continue to grow in number, we propose a that Rustic Gifts create …showed first 75 words of 755 total…

…showed last 75 words of 755 total…shopping experience. Ultimately, Rustic Gifts' goal is to get the job done right the first time. Creating a mission statement that will lead the company to in that direction is the perfect start. References: Maine Office of Tourism. (2006). It Must Be Maine. Maine Office of Tourism Official Website. Retrieved May 31, 2006 from http://www.visitmaine.com Wikipedia. (2006). Customer Service. Wikipedia.com Online Encyclopedia. Retrieved June 1, 2006 from http://en.wikipedia.org/wiki/Customer_service#Customer_service_culture