A global strategy can be used effectively in a service industry if the appropriate drivers exist that will make the service provider successful. It is a growing industry. Today organizations are focusing on a narrowed set of core competencies and are eliminating or outsourcing all other activities such as payroll and call centers to a third party firm. While outsourcing has often been limited to non-core elements, in today's business model any process or function …showed first 75 words of 754 total…

…showed last 75 words of 754 total…the market, the strategy has to fit for that service provider. As with any global business understanding the culture and the environment is a key ingredient to success along with having a customer centric organization that can provide the proper level of support to the local customers. References Go to: http://www.geitsolutions.com/about/Aboutgecits.asp Go to: http://www-1.ibm.com/services//stratout/crm.html Go to: http://www.intelsat.com/index.asp