Successfully Managing your Techno Life Changing Role of Communication Technology in the Workplace Jagdish Sheth identified four dinstinct forces that are contributing to the changing role of information tec hnology in organizations 1. Intense competition 2. Globalization of business operations 3. Organizational changes 4. Technology revolution Intense Competition 1st Force. This drivies companies to use state of the art computer and automated technology to stay ahead of their competitors and reduce operation costs. (ex) AT&T, compterized billing, account …showed first 75 words of 656 total…

…showed last 75 words of 656 total…it is convenient, cheap. Distadvantages: email boxes fill up easily, it can keep you from doing your real work, emails can be mis-interpreted, people have been fired for sending email that they thought were personal. 4. Groupware- a category of software that goes a step byeond e-mail and allows two or more people in remote sites to work in groups and share info via computer. (ex) scheduling, calanders, bulletin boards, group document handling, work flow tracking.