Executive Summary Operations Management plays a key role in achieving the main performance objectives of Tesco. Whether the current operation objective is to improve customer service or to increase profitability, the way in which Tesco utilises its resources will have a significant impact. As a consequence, there have been a number of innovative developments in Operations Management that have sought to make use of Tesco resources in a significantly new manner in order to make …showed first 75 words of 3573 total…

…showed last 75 words of 3573 total…Tab/>Time needed to develop new products/services Range of products/services Machine change-over time Average batch size Time to increase activity rate Average capacity/maximum capacity Time to change schedules Cost <Tab/>Minimum delivery time/average delivery time Cost per operation hour Labour productivity Added value Variance against budget Efficiency Utilization of resources (Source: Slack, N., Chambers, S. and Johnston, R. (2004) Operations Management, 4th Ed., London: Pitman Publishing)