«They'll let you know if somebody opens credit, so you can go out, backtrack, alert law enforcement authorities...»

«[Merrick Bank had the highest default rate with 35 percent, followed by Citibank and Providian, both with 29.99 percent.] When a customer is actually at the point of completely defaulting, there may have been some signs before that time that the company could've picked up on and dealt with in a more humane fashion than [what] most credit card companies seem to be doing at this point, ... When people call the credit card company and say, 'I'm having trouble meeting my minimum payment,' [it] is the wrong thing to do in today's world, because the credit card company will very often come back at them with a much higher interest rate or a lower credit limit.»

«They might also give you your credit score. They'll give you free copies of your credit report every year, and they also offer insurance against identity theft.»

«The factors cited by card issuers are very broad. It appears that anyone - not just people in financial difficulties - could be subjected to a much higher rate for very insignificant reasons.»

«We see a shift in the industry toward cards that give something back, because industry research shows that reward cardholders make more purchases, tend to use their rewards cards exclusively and are less likely to jump ship for lower-rate cards.»

«One seemingly small mistake - that most people don't think of as anything - can have ramifications far beyond what seems legal to most people. But it is legal.»

«It definitely pays to shop around,»

«You don't want to be lackadaisical about checking your bill.»

«I came face to face with 'usual and customary,'»

«Even if you lose, the message will start to be heard.»